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FAQ

Your order always leaves our warehouse the next business day.

Contact us via the form and we will help you! Please attach a picture of the package.

It will be sent back to us if it has been with your agent for more than 7 days. If that happens, you will be charged SEK 150 + the shipping fee you paid when ordering.

Since your order is packed quite immediately, it is unfortunately very rare that we have time to make changes. Contact us via the form and we will try to help you as best we can!

Contact us via our form and fill in your order number and we will help you.

Contact us via our form and we will help you. Don't forget to enter the order number to speed up the process.

Contact us and we'll see if we can help you! If the order has already been handed over to the transport company, we unfortunately cannot help you.

You can track your order using the tracking link you received when you placed your order. If you have not received one, we ask you to first check the junk mail, otherwise contact us and don't forget to enter your order number to speed up the process.

You will find all information under the Returns & Complaints category.

You are only responsible for the return cost

Unfortunately, we are unable to register exchanges. Therefore, we ask you to make a return and place a new order.

We apologize for the incident! Please contact us via our form, we will help you further.

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30-day return

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