Returns & Complaints

Return
At Vibes Of Mind we offer a 30-day return policy. You are responsible for the shipping costs yourself and the product must not have been used, i.e. the packaging must be unbroken. You are also responsible for the transport. Therefore, it is important that you package the product(s) properly. 

Once we receive your return, it must be approved before a refund can be issued. If the return is not approved, we will contact you via email.

A refund is always made within 30 days of us receiving your return as long as it has been approved by Vibes Of Mind.

The returns are sent to:
Vibes Of Mind
Center South
Marknadsvägen 7
246 42 Löddeköpinge

NOTE: Important that it says Vibes Of Mind clearly on your package. We recommend that you send the return in the original box.

Complaint:
According to Swedish legislation, you as a consumer have the right to complain about a product up to 3 years after the date of purchase, provided that you do so within a reasonable time after a fault has been discovered.
A complaint only covers production defects. Therefore, a complaint cannot be made due to wear and tear.

We reserve the right to first of all correct the error, then replace the product and finally issue a refund.